INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Can I get a sample before placing a bulk order?
Yes, we offer samples for some of our products. We usually ship within 3-5 working days. Sample fee is refundable for bulk orders.
Do you offer OEM or ODM customization?
Yes, we support logo printing, packaging customization, and even function customization for certain models. MOQ varies by request.
Do your products have certifications like CE, RoHS, or ISO?
Yes, most of our products are CE and RoHS certified. We can also provide test reports upon request.
What’s the lead time for bulk orders?
Usually 15–25 days depending on the model and quantity.
Do you offer distributor pricing or long-term cooperation terms?
Yes, we offer special pricing and support plans for distributors, including marketing materials and after-sales training.
INFORMATION ABOUT US